Governments are waking up to the fact that artificial intelligence (AI) could transform their economies, public services, and workforces. If governments are to capitalise on the AI opportunity, they need to have well thought out structures and processes in place to do so. Seven countries have now published national AI strategies, and they are declaring themselves as the new global leaders in AI.Read More
The UK comes from a position of strength in the competition to be the best in the world in artificial intelligence because we have world class research universities, a broad spectrum of skills, and a flexible capital market. To remain competitive, the Government needs to invest, and invest more, in AI.Read More
We might expect that algorithms would be seen as more objective arbiters in disputes, or more impartial recruiters for jobs. But they are not. Researchers have observed that people rely on human judgement, even when informed about the shortcomings of human decision making... People are not particularly alarmed by the application of technology in the form of online platforms like turbo-tax or dashboards. The problem usually arises when algorithms are used to inform judgements which have a significant impact on citizens’ lives, such as sentencing criminals or deciding who should receive welfare payments.Read More
Conversations about artificial intelligence incite a reaction that is equal parts excitement and dread. Excitement because of the potential cost-saving efficiency gains that may come with AI. Dread because any mention of automation induces a fear of redundancy and disposability among mid-skilled and low-skilled workers.
In public sector management the conversation about machine learning applications is no different...Read More
There are moments as a teacher or a facilitator when the mood in the room changes very suddenly. Sometimes this is the beginning of a disaster: misreading the room, choosing an example with an awful hidden meaning, or simply losing trust. But at other times, it is when someone shows something of themselves – something real – and the whole room turns towards them. These are some of my favourite moments. Earlier this month, training a group of talented civil servants in Ukraine, the room turned towards a participant who talked about God.